After Hours Answering Service Drives Revenue Even After You Go Home

Stimulating your sales—after business hours

Your business needs sales to grow. And in order to increase revenue, you understand it’s important  to maintain open and excellent communication with your customers, clients and vendors. Effective communication is a proven benchmark in helping make your business a successful one.

Imagine a workday with no telephone, no internet connection, no e-mail or text messaging, Tweeting or Facebook posts—no contact with customers, clients or staff.  More than likely, you will probably have zero sales for that day; you certainly will not gain any new prospects and possibly lose some loyal customers.

Invaluable Resource

Now imagine a professional after hours answering service that keeps your business virtually functioning and open for business even at the end of the day. This is something that would interest you and give your management the edge that it needs, right? It’s as simple as making your business available 24-hours a day, 7 days a week, 365 days a year. A smart business decision.

An answering machine is so impersonal and antiquated in this day and age. It’s equally ineffective to have your business phone go unanswered. Having a real person who is highly trained and professional will unquestionably reflect positively on your business image, professionalism and help boost your bottom line.

Most importantly, the after hours answering service is tailored to your specific business needs.

Missed Opportunity

From trade services to medical professionals, and legal services to property managers — a quality after hours answering service helps many businesses operate better and more profitably.

For example, imagine your most loyal customer has a critical issue that could negatively impact his business if he does not immediately resolve it. He calls your business on a Friday at 5:30 pm. Your business closed at 5:00 pm. Do you want that issue, which could have easily been addressed by your team, wait until the next business day?

An emergency has occurred and your expert services are desperately needed. If you miss that call, they will probably have to revert to your competition.

Your client needs one quick request to meet a deadline but you’re office is not available. What do you think will happen next?

It’s not only about the bottom line, it’s about operating efficiently and getting the information, questions, requests and messages correctly so you can prioritize projects, organize management and delegate tasks most efficiently. It’s about productivity. And all of this affects your revenue.

Effective Solutions

Supporting your office or business with a customized after hours answering service can help you solidify the best relationship with your customers, clients and partnerships. It will also give you peace of mind knowing that the most important information will reach you even after business hours. It will help you operate from out of the red into the green.

In short, if you are looking to improve your business, now may be a good time to investigate how a reliable answering service could serve your organization.

Please share your thoughts with us.  Are their multiple instances each week where your business would have closed more sales or reacted more quickly to customer requests if they were able to get through to your business in a more effective manner?  We’d like to hear from you.

To learn more about Main Line TeleCommunications: Learn More

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