What is Your Time Worth? Secrets of Using a 24/7 Answering Service

Have you ever noticed how some of the people you know appear to be busy all the time while  others seem a bit more relaxed and carefree?  I know my own schedule keeps me pretty busy on a regular basis.  I sometimes have to stop and remind myself that the one thing we all have the same amount of – is time.  No matter who you are or what your job is, we all have the same 24 hours each and every day.

Busy vs. Productive

If you have reached the management or ownership level in your career, chances are you are a busy individual.  As you know, there is a big difference between being ‘busy’ and being ‘productive’ and successful organizations are on a constant mission to increase productivity, both among their employees and their senior managers.  This is how many organizations have come to engage our 24/7 answering services.  Although we provide answering services, we realize our core offerings to our customers are really: better time management, streamlining processes, and strengthening their client and prospect communications.

Customized To Your Unique Business

There are many different answering services available, but the secrets to accomplish the objectives as noted above are simply: 1. customize, 2. personalize and 3. know when to make changes.  First, every business is unique.  There is no one-size-fits-all answering service, so it is crucial to engage a service that will create a 24/7 answering program specific to your business needs.  Second, the technology now exists to personalize how each member of your team prioritizes and receives their messages.  This way, you can increase productivity down to the individual employee.  Finally, don’t become complacent.  Once a new answering program is in place, be sure to set a schedule for periodic reviews to ensure the service continues to meet your needs as your business evolves and changes over time.

Engaging a 24/7 answering service can bring a significant productivity boost to your organization for a minimal investment.  However, we’ve heard some unfortunate stories from companies that didn’t take the right approach from the start.  If you have an answering service, or are considering engaging one to help with your business efforts, keep these ‘secrets’ in mind and feel free to reach out to us if you have any questions – we always have an open line!

To learn more about Main Line TeleCommunications, please download our free guide:
Free:10 Tips For Choosing A Telephone Answering Service

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Related Links:
A 24/7 Answering Service for A 24/7 World
Do You Have the Best Answering Service for Your Customers?
Three Essential Reasons for a 24/7 Answering Service