How Secure Are Your Messages? A National Answering Service Solution

Posted May 16, 2012 in Accurate message delivery, national answering services by admin

Okay, I’ll admit it, smart phones are fun. I have never been a gadget guru, but the ability to access my e-mail, surf the Internet, manage a couple social media accounts, and access near limitless ‘apps’ from one little device is not only convenient, but it’s just plain fun! So much so, that nearly half of the entire cell phone carrying population in the U.S. has switched to the ‘smart’ variety within the last few years.

With Change, Comes Challenges

In addition to the ‘fun’ factor, smart phones and other smart devices are quickly becoming a key business tool in nearly every industry. Doctors’ offices are now using iPads to manage and share patient information with other medical professionals. Traveling business executives depend on their smart devices to manage their schedules, contracts, and employees. Patient records, employee salaries, confidential documents and all sorts of sensitive information are regularly sent, received, and stored on our smart devices.

Although the smart devices are fun, and they certainly simplify our lives, there is a definite liability that comes with carrying around protected or sensitive information. We have a responsibility to protect the information stored on our devices and even though we may make every effort to keep the screen from being viewed by others or to prevent loosing the device, the fact remains that we cannot protect our device 100% of the time. Unfortunately, iPad’s, smart phones and other devices are easy targets for criminals and once in their hands, they can quickly access and distribute any sensitive information you may have on the device.

With Sensitive Information Everywhere, How Do You Make It Secure?

As a national answering service, we have been dealing with the management and delivery of sensitive information and secure messages for many years. The rapid proliferation of smart devices has created some unique challenges for secure message delivery. We are excited to have an offering that will protect the information shared between our answering service and our clients. MiSecure Messages is a powerful messaging app built specifically for secure messaging over mobile devices. It enables users to send and receive secure encrypted messages and is one of the few solutions that meets strict HIPPA compliance regulations for message delivery of sensitive information.

Most people; and companies for that matter; do not take the proper precautions with their digital messages until after there has been a major incident. Don’t let it happen to you. If you have questions on how a national answering service can improve your business efforts and help increase message security, please feel free to contact us, we always have an open line.

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