Restart Business Growth with an After Hours Answering Service

Restart Business Growth with an After Hours Answering Service

 

A few years ago, a large number of businesses were in survival mode.  after hours answering serviceThe financial crisis in the U.S. and around the globe had adverse effects on almost all of us.  Fortunately, most of the people I have been in contact with over the last several months feel more positive about the direction the economy is headed.  However, there does seem to be one reoccurring theme among them:  most agree that it is harder these days to get new business in the door than it was before the crisis.

 

 

Doing More, but Getting Less

It is not that they are working less, in fact many believe they are putting in more effort than they used to, but are getting less in return.  Prospective clients are in the driver’s seat these days.  They can easily get information and educate themselves on products and services through the Internet, as well as recommendations or referrals through their social networks.  Obviously it is important for service driven businesses to have a good on-line presence; but equally important is to ensure that when a prospect or client calls – the phone gets answered.  That is where an after hours answering service comes in.

The After Hours Myth

As a provider of answering services, we see it all the time.  Our own prospective clients will say: “we just don’t get many calls after hours”.  One particular client used that exact excuse, but she did sign on as a short term experiment.  It turns out those ‘few calls’ her business received after hours were several good prospects as well as revenue producing calls from her existing customers.  This client simply did not realize how many revenue generating calls she was missing prior to using an after hours answering service and is truly surprised at the difference of having a live person answer the phone during off hours.  She has thanked us for our professionalism and assistance in helping her business grow.

Be There When They Need You

As mentioned earlier, buyers are the ones in the driver’s seat now more than ever before.  If you want to accelerate the growth of your business, or even hang on tighter to the clients you already have, you need to be there when they call.  People are less patient these days because they don’t have to be patient in order to get what they want.  Engaging a quality after hours answering service can enable your business to ‘always be there’ for your prospects and clients, allowing you to restart growth for your organization.

 

Want to learn more?  Download our free guide:  Free:10 Tips For Choosing A Telephone Answering Service

Or visit our Contect Us  page.

 

Related Links:
Outsource Your Phone Calls – Why Virtual Receptionist Services Make Sense
Using an After Hours Answering Service to Drive New Revenue
Live Operator Answering Service Overcomes the Impersonal Internet