A Quality Answering Service Makes A Real Difference

When you go to purchase a product or service, are you always looking for the cheapest price? Let’s put it another way, does your business pride itself on offering the cheapest price for its products or services? Probably not. As a business professional with years of buying experience, you are most likely after one thing when making purchases for your business, and that is: “How much value can this product or service add to my business”.

Price Driven vs. Value Driven

We are definitely subscribers of the value driven model. Our customers engage us because a top priority of theirs is providing excellent service to their own clients and prospects. By engaging a quality answering service such as ours, they receive a much higher value than using a price driven provider; which may be less expensive, but would also provide a lower level of value to them based on their business priorities.

How to Tell the Difference

Would you rather pay $1 to make $10? Or $50 to make $1,000 dollars? Here it is easy to see the $50 investment provides a lot more value than the $1 investment. But when it come to investing in business services, it is usually harder to see the differences. For this part, you really do have to do your homework. Start by clarifying your business goals, reviewing your priorities and educating yourself on the product or service you intend to engage. Talk to multiple providers and don’t be afraid to ask tough questions or request clarification when necessary.

What is Your Approach?

In this blog, we have discussed the differentiators between quality answering services and others on multiple occasions, so we won’t go into it here. But, we are interested in knowing your thoughts on the subject – what strategy or tactic do you use when purchasing business products or services to ensure you are getting the most value for your dollars spent? Please feel free to comment below – we’d like to hear from you.

Want to learn more? Download our free guide: Free:10 Tips For Choosing A Telephone Answering Service
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