The Main Point™ Quality Checklist offers a multi-point, comprehensive checklist to ensure your messages are handled with the utmost professionalism, accuracy and dependability. Our checklist features: verifying spelling of names and phone numbers, confirmation of content, a recap of what will be done with the message and confirmation of delivery methods. The Main Point™ Quality Checklist features over 15 steps our employees take during each and every incoming call. It's just another way that Main Line TeleCommunications offers unparalleled accuracy and professional service.