Philadelphia Answering Service Provider Earns Top Industry Award
For most business executives, there is a small handful of ‘things’ in which they feel a little extra pride. 
For us, one of those ‘things’ is third-party verification that we really are striving to do the best for our customers on a consistent basis
Earlier this month, Main Line Telecommunications, a philadelphia answering service provider, was presented with the Award of Excellence by ATSI (Association of TeleServices International, Inc.). Since we do feel a little extra pride in earning this prestigious award, we would like to share with you a few snippets from the corresponding press release issued by the ATSI on June 20th, 2011:
“Outstanding Service Earns National Award … Main Line TeleCommunications of Aston, PA has been honored with the exclusive ATSI 2011 Award of Excellence for the sixth consecutive year. … “
“Independent judges are contracted by ATSI to evaluate message services over a six month period. The criteria for scoring include: courtesy, response time, accuracy and overall service to their clients. If the company scores 80% or better in ALL categories, they are presented with the coveted ATSI Award of Excellence. …”
“ATSI prides itself in agent training through many mediums. The AWARD OF EXCELLENCE is one of the most rewarding. This “secret caller” program is an intense program extending throughout the year with test calls being made to registered participants and handled by random agents’, says ATSI President Michael Fultz. … If a company qualifies for the AWARD OF EXCELLENCE they have set the bar for quality in the Telephone Answering Service Industry”
“Now a six-time winner Main Line TeleCommunications earned the Pearl Award for six consecutive years. ATSI extends its congratulations to the staff of Main Line TeleCommunications on their proven quality service to their customers.”
In a previous blog post, we discussed how not all answering services are created equal. We feel this award is a significant differentiator and does help us stand out from other answering service providers in the greater Philadelphia area as well as across the nation.
Thanks again to our clients and all our employees who have made this award an annual tradition for six years running!
To learn more about Main Line TeleCommunications: Larn More
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Professional Answering Service