After Hours Answering Service
Even though your sign says “Closed”, your customers and prospects still might need you. That voicemail could contain a customer emergency, or it could be a hot prospect ready to do business with you.
Whatever it is, it is in your best business interest to answer the call.
After Hours Answering Service means better service for your customers and more business for you.
It’s possible to drive revenue when you’re off the clock. Having a professional, human voice pick up the phone at 5:15 shows that you are committed to helping clients solve their problems.
How an after hours answering service helps your business
Never let prospects go to voicemail
Take revenue generating calls when you’re not in the office
Prove to customers that they come first, at any time
Answer emergency calls
Improved Call Quality Through Specialized Industry Expertise
Industry-educated agents can answer customer questions with confidence.
We also work with Managed Services Firms, Digital Agencies, and a variety of other businesses, including yours.
10 Tips for Choosing a Telephone Answering Service
Receive messages how you want, any time
You choose how you’re notified when a call comes in after hours. After hours answering service paired with custom messaging gives you full control over your business communication.
Receive messages by:
- Phone call
- HIPAA compliant secure messaging
- Specialty alert
You can also assign priority criteria to messages and detailed escalation procedures so your messages get through – no matter what.