The Company
Main Line TeleCommunications has been a leading telephone answering service provider for over 50 years. With 24 hour, 7 day-a-week, live operator and virtual receptionist services, we are able to serve your business needs both locally and nationally. We offer a wide variety of award winning answering and messaging services, and work diligently to tailor programs that serve the specific needs of your business.
The People
Our staff is the key to our success. Main Line TeleCommunications maintains a rigorous Professional Staff Development program that ensures our people are always at their best to serve the needs of our clients. We only engage articulate, skilled and friendly professionals to become part of the MLT team. And our retention rate is one of the best in the industry, with several members of our staff having 10 or more years of service in the MLT family.
The Technology
Main Line TeleCommunications combines its professional staff with robust, fully computerized voice answering technology to enable cost-effective answering services that consistently meet the challenges and evolving needs of our clients. Continual technology upgrades allow for flexible solutions to accommodate the ever growing needs of professional businesses. This commitment to technology allows us to build effective and efficient customized account structures, delivery the solutions and support our clients want.
MLT received the ATSI (Association of TeleServices International) Award of Excellence six consecutive years, placing in the top 10 in four out of the past five years (including the top score in 2009).